Privacy Policy

Crown Regenerative Medicine: Privacy Policy

Effective Date: April 8, 2026

1. Introduction

At Crown Regenerative Medicine, we are committed to protecting your privacy and ensuring your personal and medical information is handled with the utmost care. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (crownregen.com) and utilize our communication services.

2. Information We Collect

We collect information you provide directly to us, including:

- Identification Data: Name, email address, and phone number.

- Clinical Data: Brief descriptions of your areas of concern (e.g., knee or hip pain) and information regarding previous imaging or treatments.

- Communication Data: Records of your SMS and email interactions with our clinical team.

3. How We Use Your Information

We use the information we collect to:

- Provide and manage your clinical assessments and treatments.

- Send appointment reminders and treatment updates via SMS and email.

- Improve our website and patient experience.

- With your explicit consent, send occasional promotional offers or referral discounts.

4. SMS Privacy (Crucial Carrier Compliance)

We value your privacy regarding our SMS program.

- No Sharing of Mobile Information: We do not share, sell, or rent your mobile phone number or SMS consent data with third parties or affiliates for marketing or promotional purposes.

- Internal Use Only: Your mobile information is used strictly by the Crown Regenerative Medicine team to facilitate your care and communication.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, please note that no method of transmission over the internet or mobile network is 100% secure.

6. Your Rights and Opt-Outs

- SMS Opt-Out: You may opt out of receiving text messages at any time by replying STOP to (669) 300-0622.

- Email Opt-Out: You may unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of our emails.

- Access & Correction: You may request to review or correct your personal information by contacting us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Crown Regenerative Medicine Email: [email protected] Phone: (669) 300-0622